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Call Center

New York, NY

Posted: 11/21/2024 Job Number: 28924997

Job Description

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing other activities.
  • Managing incoming calls and customer service inquiries, generating sales leads, and identifying and assessing customers' needs.

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