Provide direct clinical supervision to case-management staff and maintain schedule of case management team. Oversee client referrals to various external providers, including medical, psychiatric, and substance abuse treatment. Oversee completion of housing related activities and referrals, including housing packets, identifying housing opportunities and housing interview prep. Provide coaching for staff to assist with their professional development. Conduct in-service workshops on related topics to staff, such as, conflict resolution, assessments and client engagement and safety and other topics. Ensure that daily, weekly and monthly Client statistics are compiled and submitted for review. Conduct periodic chart reviews in preparation for audits. Responsible for conducting case conferences for both individuals and couples, facilitating team meetings, completing treatment plan reviews, and maintenance of established QA procedures. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.
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