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Front Desk/Medical Receptionist

Lake Grove, NY

Posted: 05/20/2025 Job Number: 30333790

Job Description

Performs all necessary receptionist duties including answering, screening, and routing of phone calls. Utilizes (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. Collect any necessary payments and process accordingly. Facilitate patient flow by notifying the provider of patient s arrival, delays, or backlogs. Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment. Schedules any services or procedures as needed. Obtains/retrieves referrals/authorizations/eligibility verification that may be required. Keeps office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed. Ensures HIPAA guidelines are always followed. Provides additional coverage for night hours and weekend, as needed. Regularly required to communicate with patients, staff, and medical providers.

Excellent communication and analytical skills. Attention to detail. Ability to meet deadlines. Self-directed and self-motivated. Able to multi-task. Professional phone etiquette.

Requirements: High School diploma/GED. Graduate of an accredited Medical Office Administration program or at least 6 months of prior experience working as a Medical Receptionist or 1 year of clerical experience. Microsoft Office proficiency.

Meet Your Recruiter

Victoria Jimenez
Senior Compliance Specialist

Victoria Jimenez joined ProMed Staffing Resources in 2022 and brings a thoughtful, detail-oriented approach to her role as Senior Compliance Specialist. She holds a Bachelor’s degree in Psychology from New Jersey City University, which informs her empathetic and people-centered style of communication. Known for her professionalism and care, Victoria ensures that every compliance interaction is handled with integrity and precision.

Outside of work, Victoria enjoys spending quality time with her son and taking long, scenic walks that offer space to recharge and reflect. Her commitment to both personal and professional growth makes her a valued member of the ProMed team.

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About Lake Grove, NY

Start your next chapter in your career journey around Lake Grove, New York! Nestled in the heart of Long Island, this charming town offers a perfect blend of suburban tranquility and urban opportunities. From the iconic Smith Haven Mall to the serene Avalon Park & Preserve, Lake Grove boasts a diverse array of attractions. Explore local art galleries, catch a show at Theatre Three, or cheer on the Long Island Ducks baseball team at Bethpage Ballpark. Indulge in delectable Long Island cuisine and embrace the vibrant culture that defines this picturesque region. Discover job opportunities galore in Lake Grove and unlock a world of growth and fulfillment right here on Long Island!