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Home Care Coordinator

Bronx, NY

Posted: 03/18/2024 Job Number: 26571753

Job Description

Human Resources Responsibilities
  • Process all new applicants for Home Health Aide Training Program HHATP and/or Certified Home Health Aide employment by providing entrance exams and applications.
  • Screen prospects and schedule Informational Sessions for candidates interested in HHATP training as needed.
  • Schedule and conduct basic interviews of prospects through behavioral interviewing techniques.
  • Coordinate onboarding with Corporate HR regarding prospects for new HHATP and pre-certified orientation. Collect all documents required from each candidate.
  • Ensure all compliance of new hires with onboarding paperwork and documents are completed in conjunction with clinical and administration prior to the start date.
  • Provide weekly reports on the HHA recruitment status of pending and confirmed candidates for HHATP and Pre-Certified orientation to the Supervisor.
  • Generate reports from HHA Exchange as needed and when requested. File all documents into employees' personnel files accurately and in a timely manner.
  • Assist with special compliance projects and audits when needed.

Home Care Operations Responsibilities
  • Provide exemplary customer service for HHAs to assist staff inquiries via walk-in or phone calls regarding PTO time and work schedule.
  • Answer telephones via departmental multi-line/Ring Central by the second ring, screen incoming calls, route and / or record messages appropriately.
  • Route Home Health Aides issues to the appropriate department.
  • Greet visitors, issues temporary badges to cleared visitors, and maintain visitor log.
  • Ensure employees, upon entry, are wearing their ID badges.


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