Provides support to physicians and other clinical staff. Performs routine clinical and clerical work. Places patients in the examination rooms and documents medications, vitals, and main reason for the visit using EMR. Performs screening and measuring procedures, which include but is not limited to, height, weight, blood pressure, pulse, temperature. Assists with setting up and preparing the patient and equipment for exams and special procedures as needed. Collects blood or other laboratory specimens as requested by physician. Performs routine laboratory tests. Enters proposed orders into EMR for licensed independent provider review and approval. Obtains previous test results from outside labs, radiology, physicians offices, etc. Explains treatment procedures, medications, diets and physicians' instructions to the patient in a clear and effective manner. Cleans and sterilizes instruments and disposes of contaminated supplies according to regulations. Maintains an adequate supply of medical inventory in each exam room. Ensures the cleanliness of each exam room. Prepares rooms after each patient and for specific procedures as needed. Orders supplies as needed. Ensures HIPAA and OSHA guidelines are always followed. Performs administrative duties when needed such as answering phones, scheduling appointments, etc. Creates and updates telephone encounters when reporting and responding to patients medical concerns and requests forward to appropriate staff and medical providers. Adheres to protocol for patient flow (1. Reception, 2. Registration, 3. Triage, 4. Labs, 5. Escort to Provider). Adheres to Visit Completion Protocol (1. Receive encounter and referral forms, 2. Schedule next appointments, 3. Schedule outside referrals at appointed time, 4. Update visit log). Ability to work under pressure and in a high stress environment.
Excellent communication and analytical skills. Attention to detail. Ability to meet deadlines. Self-directed and self-motivated. Able to multi-task. Professional phone etiquette.
Requirements: High school diploma/GED. Graduate of an accredited Medical Assistant program. Must have computer and/or EMR experience.
