Paste Front and back duties
Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional, and ethical manner.
Prepare patients for their visit including:
o Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (EPIC) as required).
o Providing instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice.
o Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
o Assisting physicians with examinations, procedures, and department-specific therapies.
o Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
o Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
o Ensuring that proper labs are drawn and documented via EPIC. Assisting in troubleshooting missing labs from EPIC as instructed by supervisor.